Privacy Policy
Effective Date: January 1, 2025
District Healthcare Services we respect your privacy and is committed to protecting your personal information. As a mental health organization, we take special care in safeguarding your protected health information (PHI) in compliance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA). This Privacy Policy explains how we collect, use, disclose, and protect information through our website: www.DistrictHealthcareServices.com.
1. Information We Collect
We may collect:
- Personal Information: Name, email address, phone number, and other identifying information you voluntarily provide (e.g., via contact forms, appointment requests, or newsletter sign-ups).
- Protected Health Information (PHI): If you submit health-related details through our website (e.g., symptoms, medical history, insurance info), this may be considered PHI under HIPAA.
- Technical Information: IP address, browser type, pages visited, and general usage data through cookies and analytics tools.
2. HIPAA Compliance and PHI Protection
We comply with HIPAA regulations regarding the use and disclosure of PHI. We only collect PHI through secure means and use it strictly for:
- Scheduling appointments or consultations
- Responding to inquiries related to your care
- Facilitating billing or insurance verification (if applicable)
- Providing services or coordinating care We do not use or disclose PHI for marketing purposes without your explicit written authorization.
3. How We Use Non-PHI Information
Information that does not fall under HIPAA may be used to:
- Improve website functionality and user experience
- Send newsletters or updates (with your consent)
- Analyze trends and monitor site performance
4. How We Protect Your Information
We implement physical, technical, and administrative safeguards to protect both personal and health information. This includes encryption, secure forms, access controls, and regular review of data handling practices.
5. Sharing Your Information
We only share PHI as permitted or required by HIPAA, including:
- With healthcare providers for treatment coordination
- With insurance companies for payment processing
- With third-party vendors under HIPAA-compliant Business Associate Agreements (BAAs)
- When legally required (e.g., court orders or public health reporting)
We do not sell or rent your information to third parties.
6. Your Rights Under HIPAA
You have the right to:
- Request access to your PHI
- Request corrections to your health records
- Receive an accounting of disclosures
- Request restrictions on how your information is used
- Request confidential communication methods
To exercise these rights, please contact us using the information below.
7. Cookies and Tracking
We use cookies for basic analytics but do not use them to collect PHI. You may disable cookies in your browser settings.
8. Third-Party Links
Our website may link to third-party sites. We are not responsible for their privacy or HIPAA compliance. We encourage you to review their privacy policies.
9. Children’s Privacy
Our website is not intended for use by children under 13. We do not knowingly collect information from minors without parental or legal guardian consent.
10. Policy Updates
We may update this Privacy Policy periodically. Updates will be posted here with a revised “Effective Date.”
11. Contact Us
If you have questions about this Privacy Policy or your privacy rights, contact:
District Healthcare Services
Email: info@DistricthealthcareServices.com
Phone: (202) 894-6811
Mailing Address: 1445 Howard Rd. SE, Washington, DC. 20020
